Skip to content

Help

Help Center

We're here to help. Find answers or contact our team.

Frequently asked questions

How long does integration take?

The embeddable widget installs in minutes. A full API integration can be ready in days, with clear documentation and support included.

What payment methods do you support?

Card (Visa and Mastercard), Bizum, Apple Pay, Google Pay, PayPal, iDEAL and Klarna, plus local methods such as Bancontact, MobilePay and EPS. Each buyer sees the methods available in their country at checkout. Payments run through three active gateways: Stripe, Redsys and PayPal.

When do I receive my money?

We offer weekly or monthly payouts before the event. We don't hold your money until the end like other ticketing platforms. You decide when to get paid.